Last modified: 26 of June 2024
Your privacy is what matters the most to us ! We also know that it is unlikely you will read the dozens of boring legal pages below.
While we, and our lawyers encourage you to read them, we also want to give you an easy and brief overview of things we believe are important to you, and the reason why we decided to request access to some data.
This document has 2 parts:
1. The zero bullshit straight forward easily understandable sum up,
and2. The General Terms and conditions of Services that our lawyers want us to present and you to read and agree.
I know you know it, but we have to say it again :
Edgee is a platform offering a set of edge computing services.
What is the information we invite you to share with us, and why ?
Collected Data | Which Data Exactly | What For | How Long |
---|---|---|---|
During Registration | |||
Your Name | First name and last name | To be able to know who you are | As long as your are a user of the Service |
Your email | Your professional email | To be able to identify and contact you | As long as you are a user of the Service |
The name of your organization | Organization's name | To be able to identify you | As long as you are a user of the Service |
Your IP Address | The Internet Protocol address | To optimize security | As long as you are a user of the Service |
Your device | Type of device you are using to connect | To optimize security | As long as you are a user of the Service |
The name of your projects | The title you will give to your projects in Edgee | to organize your work | As long as you are a user of the Service |
The essential cookies | |||
Authentication | edgee_tkn | A token that identifies and verifies your connection status | As long as you are a user of the Service |
The functional cookies | |||
Proxy Cookie | edgee | Identify and track your request through the proxy | As long as you are a user of the Service |
Local Storage element | edgee_tkn | Store larger amounts of data locally on the user's device | As long as you are a user of the Service |
Let’s make things easy for you.
With Edgee, at any time you can :
Welcome to https://www.edgee.cloud. Edgee provides an edge computing platform with features ("Services"). In order to provide our Site and Services (collectively, "Platform"), we collect personal data from our customers ("Customers").
We might collect and/or host the personal data of our Customer's end users ("End Users") when our Customers' websites are hosted by Edgee or our Customers use our Services.
Edgee.cloud is a private company which may include its affiliates, subsidiaries, directors, officers, employees, agents, partners, contractors, and/or licensors (together, referred to throughout this Privacy Policy as “Edgee”, “us”, or “we”).
Edgee offers different services, products, software, and offerings (the "Services"), including but not limited to, all information, tools and services (including any beta services) available from us to you (the 'User'), that are run under the brand "Edgee' and on related Edgee websites, including but not limited to: https://www.edgee.cloud, https://docs.edgee.cloud, and https://status.edgee.cloud (the 'Sites'), conditioned upon your acceptance of all terms, conditions, policies and notices stated in the Terms of Services and this Privacy Policy.
(Note: this Privacy Policy explicitly excludes customer sites. These sites could be subdomains under edgee.app).
This Privacy Policy explains how Edgee collects, uses, stores, and shares your personal information when you use our Services and/or visit our Sites in accordance with various privacy laws. By using the Sites and Services, Users and visitors acknowledge the processing of their personal data in accordance with this Privacy Policy which may be modified or updated from time to time. Personal data is information that alone or in combination with other information in our possession, or likely to come into our possession, can be used to identify a living individual. We strive to make this Privacy Policy as consumer-friendly as possible, but if you have a question about something, please contact us.
Note at the outset that this Privacy Policy does not cover our Customers' websites. Each Customer is responsible for posting its own terms, conditions, and privacy policies, and ensuring compliance with all applicable laws and regulations.
This Privacy Policy applies to
We collect information that you give us or that we get from your use of our Sites and Services, including without limitation, the following categories: names, addresses, country, email addresses, telephone numbers, organizations, job title, financial data relating to orders, IP Addresses, log files, CV and and other information when applying to work with us.
We may also collect information about you, including your user interactions with our Sites and Services, from cookies and tracking devices if you have consented to their use.
Edgee provides components for your services. Also, Edgee will occasionally provide application-specific modules or libraries, which you may opt into, for integration into your software project and service in order to improve it. Such applications, libraries, or modules may report usage information to us, which we may collect. Information collected may contain the type of actions performed, log data of API activity, as well as configuration information. This information may be linked to you, and we may use this information to better provide technical support to you and to improve our Services. We do not explicitly collect any special categories of personal data or sensitive personal information through our Sites and Services. However, we may collect special categories of personal data or sensitive personal information if you have signed up to attend a conference hosted by Edgee and have explicitly consented to the processing of your data regarding dietary restrictions or disability accommodations.
Device and Usage Information
When you use or interact with the Site, even if you do not have an account, we, or authorized third parties engaged by us, may automatically collect information about your use of the Site via your device, some of which is considered personal information.
"Device and Usage Information" that we collect consists of:
Note that Device and Usage Information is collected from our community boards, as well as from our Customers' End Users who visit our Customers' websites hosted by Edgee or that use our Services. Based on Device and Usage Information, we are also able to determine general location information ("Location Information"). Location Information: we use a third-party database to map the general location to which each IP address corresponds ("Location Information").
The Location Information that is mapped from an IP address is limited to country and city – we do not identify precise location. We use Location Information in order to more effectively provide our Services to our Customers. In addition, as part of our Services, we also share Location Information (based on End Users’ IP addresses) to our Customers, so that they may also more effectively provide their products and services to their End Users.
As noted above, we deploy and host websites. These Customers may collect personal information from their End Users in connection with the products or services that they offer to End Users.
Because we host our Customers' websites and provide other analytics tools, we process End Users' information when they use our Customers' websites, web applications, and APIs. This information may also include, but is not limited to, IP addresses, system configuration information, and other information about traffic to and from Customers' websites (collectively, the "Log Data"), as well as Location Information derived from IP addresses. We do not, however, collect or process End Users’ IP addresses through the use of our analytics Services.
All of this information is stored on our Platform as part of our Services, but Customers are responsible for the content transmitted across our network (e.g., images, written content, graphics, etc.), as well as any personal information they collect. Customers are also solely responsible for notifying their End Users of their personal information collection, use, and disclosure.
With respect to Log Data, we collect and use Log Data to operate, maintain, and improve our Services in performance of our obligations under our Customer agreements. For example, Log Data can help us to detect new threats, identify malicious third parties, and provide more robust security protection for our Customers. It also helps us with improving our Platform, as explained below.
Analytics
With the Device and Usage Information collected by our third-party analytics services, such as Google Analytics, as well as Log Data, we generate and process aggregated information, such as statistical or demographic data.
Aggregated Information may be derived from personal data, but may not be considered personal data if it does not directly or indirectly reveal your identity. For example, we may track the total number of visitors to our Platform, or review Log Data, or track the number of visitors to each page of our Site. We aggregate this data to calculate the percentage of users accessing a specific feature of the Platform and analyze this data for trends and statistics.However, if we or our third-party analytics service providers combine or connect Aggregated Information with your personal data so that it can directly or indirectly identify you, we treat the combined data as personal data, which will be processed in accordance with this Privacy Policy. Please see our Cookie Policy Part for more information.
We do not directly collect your payment information and we do not store your payment information. We use third-party, PCI-compliant, payment processors, which collect payment information on our behalf in order to complete transactions. While our administrators are able to view and track actual transactions via customer portals, we do not have access to, or process, your credit card information.
The Platform may offer publicly accessible blogs, community forums, comments sections, discussion forums, or other interactive features ("Interactive and Public Spaces"). If you choose to participate in any of these Interactive and Public Spaces, please be aware that any information that you post may be read, collected, and used by others who access it. If you wish to remove your personal information from any of our Interactive and Public Spaces, please contact us.
Cookies are small pieces of data stored on your device (computer or mobile device). Cookies can be used to provide you with a tailored user experience and to make it easier for you to use a site upon a future visit.
When used, cookies are downloaded and stored on your device. Such information, on its own, will not identify you personally. It is statistical data. You have the option to accept all cookies, accept some cookies while rejecting others, or reject them all. Rejecting functional cookies may prevent you from using certain portions or functionalities of our sites and Services.
We may use such cookies to deliver and improve our Services. Some third-party services that we use to improve the Services (including usage, measuring performance, and advertising), such as Google Analytics, may also place cookies on your device. Examples of Cookies we use:
The validity period of cookies for our sites and Services is 6 months. We will request a new prior consent after this period.
Urchin Tracking Module ("UTM") tags are distinct from cookies as defined above. UTM works as a custom Uniform Resource Locator (“URL”) parameter for marketing campaigns and reports can be viewed in platforms like Google Analytics. UTM tags are appended as part of the visible URL in marketing programs to understand the specific instance of a link. UTM tag reports are observed in Google Analytics or Marketo to better understand how our visitors are getting to our websites, and as such, who our visitors are. Such data is collected at an aggregate level, and we will not identify you personally. Customizing the URL with UTM tags allows us to better understand marketing activity, which then allows us to better serve our customers and audience.
As part of this process, non-identifying and non-profiling information (source, medium, campaign, and Click ID), will be stored in your browser in local storage. No Personally Identifiable Information (“PII”) or personal data will be stored. This information would only be used by Edgee if you sign up for and consent to our service. At that point in time, campaign attribution information would be made available to Edgee to gauge the effectiveness of the campaign. You may clear your browser cache prior to signing up for our service to opt out.
For any questions on cookies or UTM opt-outs, or about our policy listed here, please contact us at privacyfirst@edgee.cloud
We use the information we collect from you to provide, maintain, protect, and improve our Sites and Services, and to develop new ones.
In addition, we may use the information for one or more of the following purposes:
We may process your personal information because:
We will not disclose your personal information to any other party other than in accordance with this Privacy Policy and in the circumstances detailed below: Our affiliates and subsidiaries: To provide the Services and for any of the purposes identified above.
Third-party service providers: We use trusted third-party service providers, consultants, and other agents to help us provide, maintain, protect, and improve our Services and Sites. We may provide your personal information to such third-party service providers to perform certain tasks based on our instructions and in compliance with this Privacy Policy. Such third-party service providers may include data storage, maintenance services, database management, web analytics including user interactions, payment processing providers, and live chatbots.
When we have your consent: We may disclose personal information if we have your specific consent to do so, where you have expressly opted-in/consented to the disclosure of your personal data for a specific purpose. If you wish to withdraw this consent, please contact us. For existing customers, please file a support ticket.
Legal: We will share personal information with our regulators, law enforcement, or fraud prevention agencies, as well as legal advisers, and courts, if we have a good-faith belief that access, use, preservation, or disclosure of the information is reasonably necessary to:
Succession: If we are involved in a merger, acquisition, asset sale, restructuring or reorganization with prospective buyers or sellers of such business or assets.
All information you disclose in your public profile, forum posts, blogs, comments, issue queues, or other public portions of our Services becomes public information. Please be careful about what you choose to disclose publicly.
If you are a resident of the European Economic Area, you have certain data protection and privacy rights. In certain circumstances, you have the following privacy rights:
The right to access the information we have on you.
The right of rectification. You have the right to have your information rectified if that information is inaccurate or incomplete.
The right of deletion. You can request us to delete the personal information we hold about you. Please note that this is not an absolute right and we might need to retain your personal information for compliance with laws or other legitimate reasons.
The right to object. You have the right to object to our processing of your personal information.
The right of restriction. You have the right to request that we restrict the processing of your personal information.
The right to data portability. In certain circumstances, You have the right to be provided with a copy of the information we have on you in a structured, machine-readable, and commonly used format.
The right to withdraw consent. You also have the right to withdraw your consent at any time when Edgee relies on your consent to process your personal information, though we may have other lawful bases for processing your information for other purposes, such as those set above.
The right not to be subject to automated decisions including profiling. You have the right not to be subject to a decision based solely on an automated process, including profiling, which produces legal effects concerning you or similarly significantly affects you.
Please note that we may ask you to verify your identity before responding to such requests.
The Personal Information Protection and Electronic Documents Act (‘PIPEDA’) is the Canadian federal privacy law that regulates how private-sector organizations handle personal information in the course of commercial activity.
Edgee continuously strives to comply with PIPEDA Principles. We have procedures in place to receive and respond to any complaints and inquiries you may have. Email us at For existing customers, please file a support ticket. If you are a resident of Canada you have certain privacy rights:
The right to know why your personal information is being collected, how it will be used, and to whom it will be disclosed. This Privacy Policy serves this purpose. You also have the right to access, or correct, your personal information.
The California Consumer Privacy Act (‘CCPA’) and the California Privacy Rights Act (‘CPRA’), (together ‘California Privacy Laws’), give California consumers/residents (or your authorized agent) certain privacy rights and impose corresponding, and independent, obligations on businesses processing California consumers’ personal information.
Edgee does NOT sell your personal information. We do NOT collect sensitive personal information as defined under California Privacy Laws. Where applicable, we have added contractual requirements instructing our service providers to not further collect, sell, share, or use the consumers’ personal information except as necessary to perform their respective business purpose. If you are a resident of California you have certain privacy rights:
Whenever made possible on your account settings, you can access, update, or request deletion of your personal information and data we held about you directly within your account settings section. Please also file a support ticket to confirm any account changes, or contact us to assist you. If you are unable to perform these actions yourself (e.g. you don’t have an account), please contact us by email on privacyfirst@edgee.cloud
We only collect personal information that is relevant to the purposes set out in this Privacy Policy and do not collect more personal information than what is necessary for those purposes. We also ensure that the information we collect is accurate and sufficient to properly fulfill those purposes.
We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your personal information to the extent reasonably necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies. We retain usage data for a reasonable period of time to pursue legitimate business interests, or for internal analysis purposes. Usage data is generally retained for up to 14 months or less, except when this data requires a longer retention period due to a compliance reason, legal obligation, security purpose, or legitimate business reason that does not outweigh the user's or visitor's interests, such as improving the Services.
We take all reasonable measures to protect your personal data and information from unauthorized access to, or unauthorized alteration, disclosure or destruction of, information we maintain. To maintain your trust, we’ve achieved several independently audited industry certifications, ensuring your data is handled with appropriate care and according to industry standards. We also use physical, organizational, and technological methods and policies to protect and safeguard your personal information.
We may transfer personal data outside the European Economic Area (EEA) to countries with and without an EU adequacy decision to enable customers to rapidly deploy projects in any geographical region. Customer name, email, may be transferred from the Edgee Accounts portal located in France to clusters in USA, Ireland, Australia, Canada, the UK, and Germany using securely encrypted transfer channels (TLS) and encrypted at rest. We transfer this data to companies that are GDPR compliant. Edgee signs Data Processing Agreements (DPAs) or Standard Contractual Clauses (SCCs) with all processors, and has replaced vendors who fail security, compliance, or privacy assessments. We also conduct Supplementary Measures Assessments on vendors who store personal data in non-adequate countries.
We will report any unlawful data breaches to any and all relevant persons and authorities within 72 hours (or sooner if it is required under applicable privacy laws) of the breach when such breach is likely to result in a high risk to the rights and freedoms of data subjects. Platform’s obligation to report or respond to a personal data breach or security incident will not be construed as an acknowledgement by Edgee of any fault or liability with respect to the personal data breach or security incident. Should you have any complaint about a breach, or the way in which we will handle a breach, please contact us.
Our Services may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We do not endorse these sites, nor are we responsible for the content or accuracy of any information contained on them. We strongly advise you to review the privacy policies of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
To the extent prohibited by applicable law, our Service does not address anyone under the age of 16 (“Children”). By agreeing to our Terms of Service, you represent that you are the age of majority in your state, province, or country of residence, or 16 years of age, whichever is greater. We do not knowingly collect personally identifiable information from children. If you are a parent or guardian and you are aware that your children have provided us with personal information, please contact us. If we become aware that we have collected personal information from children without verifiable verification of parental consent, we will take steps to delete that information from our databases and servers.
Edgee has a designated Data Protection Officer who is accountable for the management of your personal information, including collection, usage, disclosure, retention, and transfer of personal information to third parties for processing.
If you have any questions, requests, feedback, or concerns regarding this Privacy Policy or you want to exercise any of your rights, please contact us. You can also send an email to dpo@edgee.cloud. Our procedures are in place to receive and respond to any complaints and inquiries you may have. For questions about Edgee’s services, please visit the documentation https://www.docs.edgee.cloud.
You have rights to access your stored personal data and to limit its use and disclosure. If you wish to request access to or to limit the use or disclosure of your personal data, please contact us by email at privacyfirst@edgee.cloud
Edgee may disclose personal data to its affiliates, as well as to a limited number of third-party business partners, service providers, vendors, suppliers and other contractors (collectively, “Service Providers”) for the purpose of assisting us in providing, managing, enhancing, or improving our Services. Edgee maintains contracts with these affiliates and Service Providers restricting their access, use and disclosure of personal data in compliance with our Data Privacy Framework obligations. To the extent that Edgee receives personal data under the EU-U.S. Data Privacy Framework (EU-U.S. DPF), the UK Extension to the EU-U.S. DPF, and the Swiss-U.S. Data Privacy Framework (Swiss-U.S. DPF) and transfers these personal data to a Service Provider acting on Edgee behalf, Edgee will remain responsible for any processing activities inconsistent with the Data Privacy Framework Principles (including the Swiss-U.S. DPF Principles), except where Edgee can demonstrate that they are not responsible for the event giving rise to the damage.
In compliance with the EU-U.S. DPF and the UK Extension to the EU-U.S. DPF, and the Swiss-U.S. DPF, Edgee commits to resolve DPF Principles-related complaints about our collection and use of your personal data. EU, UK and Swiss individuals with inquiries or complaints regarding our handling of personal data received in reliance on the EU-U.S. DPF and the UK Extension to the EU-U.S. DPF and the Swiss-U.S. DPF should first contact Edgee by email at privacyfirst@edgee.cloud
In compliance with the EU-U.S. DPF and the UK Extension to the EU-U.S. DPF and the Swiss-U.S. DPF, Edgee commits to cooperate and comply respectively with the advice of the panel established by the EU data protection authorities (DPAs) and the UK Information Commissioner’s Office (ICO) and the Gibraltar Regulatory Authority (GRA) and the Swiss Federal Data Protection and Information Commissioner (FDPIC) with regard to unresolved complaints concerning our handling of personal data received in reliance on the EU-U.S. DPF and the UK Extension to the EU-U.S. DPF and the Swiss-U.S. DPF. If you have a complaint and Platfotm.sh is not able to resolve it, you may invoke binding arbitration under the EU-U.S. Data Privacy Framework policies. Edgee is willing to enter into binding arbitration with written notice provided that all pre-arbitration requirements are met (See Data Privacy Framework website).
We may update this Privacy Policy from time to time. We recommend that you revisit this Privacy Policy regularly. When we materially change this Privacy Policy, a prompt notice will be posted on our website along with the updated Privacy Policy. In accordance with the Terms of Service, in some cases, we will notify you in advance, and your continued use of the Services after the changes have been made will constitute your acceptance of the changes.